Overall, remote control software can enable you to address a larger number of issues in less time. Your IT staff doesn’t need to get to a PC’s location-they can just log in and troubleshoot remotely. Remote support software can help you meet demand by eliminating the travel involved in resolving an issue. When someone submits a help ticket, whether for faulty software or services, they expect someone to respond ASAP. Overall, remote PC control can improve the speed at which your organization responds to help desk requests. Mini Remote Control is packed with features to remotely control servers, Windows machines, and troubleshoot user problems. End users don’t have to wait for a solution-with admins able to access a computer remotely, troubleshooting can happen quicker. Depending on how you want to support your end users, you can purchase Dameware MRC as a stand-alone product, or you can purchase DRS, which includes Dameware MRC. Similarly, IT admins can boost business performance by troubleshooting end-user workstations from anywhere, even if the devices are powered off. Dameware is comprised of two key products Dameware Remote Support (DRS) and Dameware Mini Remote Control (MRC). Employees appreciate the ability to remote control computer functions to access their business devices from home or a secondary location. Remote control PC is important for businesses wanting to maximize productivity and enable flexibility and speed for IT admins and employees alike.īeing able to access a computer remotely offers flexibility to help both workers and IT technicians stay productive.

Dameware remote control